Frequently Asked Questions
What is your return policy?
If you’re not completely satisfied with your purchase, you can return it within 30 days in the original packaging for a complete refund minus the shipping cost.
What are the shipping options?
We ship using USPS. All orders $49+ include free standard shipping. Orders below $49 include flat rate shipping of $7.95.
What do I do if I never received my order?
You can call us at 715-573-2923 or email us at [email protected]
When will I receive my order?
We do our best to ship your order within 24 hours. If you do not receive your order within 5 business days, please notify us and we will track the order for you.
Where are you located?
We are located in central Wisconsin.
Can I make changes to an order I already placed?
You can make changes to your order prior to it shipping.
How do I contact Bassnut Lures with an order question?
You can contact us at 715-573-2923 or email us at [email protected]
What forms of payment do you accept?
We accept Mastercard, Visa, Amex and Discover.
Do you ship outside of the United States?
We currently do not ship outside of the contiguous United States.
Can I place an order for pick-up to avoid shipping charges?
Notify us if you’d like to pick up your order and we will try to accommodate your request.
If you’re not completely satisfied with your purchase, you can return it within 30 days in the original packaging for a complete refund minus the shipping cost.
What are the shipping options?
We ship using USPS. All orders $49+ include free standard shipping. Orders below $49 include flat rate shipping of $7.95.
What do I do if I never received my order?
You can call us at 715-573-2923 or email us at [email protected]
When will I receive my order?
We do our best to ship your order within 24 hours. If you do not receive your order within 5 business days, please notify us and we will track the order for you.
Where are you located?
We are located in central Wisconsin.
Can I make changes to an order I already placed?
You can make changes to your order prior to it shipping.
How do I contact Bassnut Lures with an order question?
You can contact us at 715-573-2923 or email us at [email protected]
What forms of payment do you accept?
We accept Mastercard, Visa, Amex and Discover.
Do you ship outside of the United States?
We currently do not ship outside of the contiguous United States.
Can I place an order for pick-up to avoid shipping charges?
Notify us if you’d like to pick up your order and we will try to accommodate your request.
